About The Service
We have an exciting and rewarding opportunity for an administrator, to work within our Pensions Administration Team, dealing with the day-to-day administration of the Local Government Pension Scheme (LGPS). We are looking for an enthusiastic and highly motivated individual to join our team and undertake the role of Senior Administration Assistant (Pensions). Our aim is to provide an accurate and customer focused service to our members from joining the scheme to their retirement.
The Pensions Team provides a high-quality administration service to all employees and employers of the Cardiff and Vale of Glamorgan Pension Fund. There are currently over 45,000 members of the Scheme and 42 participating employers.
About the job
This is a fantastic opportunity for you to work in a fast paced, busy, and varied environment. The post holder will be responsible for maintaining member records, the calculation and payment of pension benefits at leaving, retirement and on death and the calculation of transfers in and out. Ensuring that correspondence issued to members is clear and accurate. Dealing with interfaces and answering member and employer telephone and email queries.
Hybrid working will be available once an initial training period has been completed.
What We Are Looking For From You
You don’t have to have experience in Pensions. We are looking for someone with good administrative skills who is willing to learn how this can be applied in a Pensions environment. It’s important that you enjoy working with figures and have a strong commitment to customer services.
You will enjoy the challenge of working in a busy team, the ability to work flexibly and be able to prioritise workloads to meet challenging deadlines. You will be self-motivated, a clear communicator, with excellent attention to detail and be comfortable dealing with high volumes of a variety of different tasks.
You will also demonstrate the capability to use computer systems, including Microsoft applications.
Full training will be given both by the team and external providers.
If you wish, you will be provided with support to study the CIPP Certificate in Pensions Administration. Home study would be required.
Additional information
If you would like an informal conversation about this role prior to application, please contact Jayne Newton on 07929 830950.
These posts are suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
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