About The Service
The Cardiff and Vale of Glamorgan Pension Fund is part of the Local Government Pension Scheme (LGPS) and is administered by Cardiff Council. The Fund has 42 participating employers and over 45,000 Active, Deferred and Pensioner members.
We are looking for an enthusiastic and highly motivated individual to join our team and undertake the role of a Team Leader. You will lead a team dealing with all aspects of pensions administration, including, joiners, leavers, transfers in and out of the Scheme, retirements, death benefits and record maintenance. You will need to deliver an efficient and effective pension service, to all members and pensioners of the Local Government Pension Scheme, and the 42 participating employers. You will need to have extensive Local Government Pension Scheme experience. You will proactively identify and respond to industry legislation, regulations, and guidance changes.
About the job
You will be responsible for:
- Understanding and interpreting complex Regulations that apply to the Scheme.
- To be the lead mentor for the team dealing with more complex casework and to offer guidance, coaching and support to members of the team, including being responsible for all aspects of health and wellbeing, training and assessing development, including performance appraisals.
- Responsible for the correct calculations and payments into an out of the Pension Fund for all types of benefits in the LGPs, ensuring all statutory deadlines are met.
- To ensure the Management team are advised on pension issues and to draft responses and collate information to complex member letters/emails, or member complaints
- Ensuring performance and action plan targets are met.
- You will assist with developing and monitoring quality standards to meet statutory requirements and drive forward continuous improvements.
- You will deputise for the Principal Pensions Officer as required.
What We Are Looking For From You
- Be ambitious, flexible and proactive, with an eye for detail.
- You must have the ability to work efficiently under pressure.
- The ability to interpret complex legislation.
- Excellent communication skills, written and oral, including well developed report writing.
- The ability to evaluate issues and challenges effectively to create and deliver solutions that improve processes and attitudes within a team environment, including logical thinking and problem-solving skills.
- To encourage best practice within the team, taking ownership of issues and suggesting improvements to workflows.
- To be confident and comfortable in implementing and driving change in a team within a dynamic work environment to deliver results.
- To embrace change and see it as an opportunity, not a threat.
Additional information
There are 2 Permanent posts available.
These vacancies are suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
If you would like an informal conversation about this role prior to application, please contact Karen O’Donoghue-Harris on 07811 719033.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
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