About The Service
An exciting opportunity has arisen for a committed individual with excellent interpersonal and communication skills to join our Independent Living Support Service.
About the job
Independent Living Services (ILS) support vulnerable adults to live independently at home and connected to their communities, through tailored information, advice and support – enabling people to take control of their own lives
What We Are Looking For From You
You will need to have experience of working with, or understanding the needs of vulnerable adults, have an understanding and experience of income assessment, and benefit maximisation.
You will need to be an excellent communicator with the ability to listen, act and inform. You will need to form partnerships with internal and external services and organisations. You will spend the majority of your time interacting with customers and responding to their requests and queries. You will usually work in an environment where you are face to face with your client using your strong communication, decision making and analytical skills to ensure the delivery of a timely and responsive customer experience
Additional information
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This post is subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for post share.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081).
Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current COVID-19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Georgia Hurst on 02921841992.
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