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About The Service

An exciting opportunity has arisen for a committed individual with excellent customer service skills to join our new Volunteer team anchored within Cardiff Hubs & Libraries.

About the job

You will be required to manage a team of Community Volunteer coordinators, Community Inclusion Officers & Volunteer mentors across the city who enlist volunteers & deliver Community Inclusion participation events

You will be required to develop, manage and implement a programme of Volunteer opportunities to promote improved outcomes for citizens.

You will be required to coordinate the activities of community volunteer champions, who will work with community groups.

What We Are Looking For From You

You will have excellent customer service skills and experience of coordinating events

You will have experience of managing and overseeing campaigns and social media content, working with established groups to achieve a broad reach.

You will have experience of building effective working relationships with key services within the Council and other public and third sector organisations to develop a shared view of the key issues, priorities and activities.

Additional information

This post is suitable for job share 

This post is temporary until 31st March 2025

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

The ability to speak other languages, in particular Welsh would be an advantage.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director, Assistant Director, Chief Officer or Senior nominated Officer, graded no lower than OM2, or in the case of schools based staff the Head teacher, or Governing Body.

The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please email Rebecca Davies – ReDavies@cardiff.gov.uk.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

Additional Information:-

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