About The Service
Cardiff Council's Adult Services Commissioning Team have a key role in the purchasing of services and the overall management and monitoring of the services that support adults with Social Care needs, across the Social Services function. Social Services currently purchases approximately £140 million of external services for the citizens of Cardiff.
The key priorities of the Service are:
To provide the highest quality of social services possible
• To integrate health and social services at pace and scale
• Breaking down the barriers, joining up services in the Community and across the Council
• Provide value for money for the Council and the residents of Cardiff as much as possible
The post holder will assist in the development, implementation and maintenance of the services, monitoring processes and quality systems to ensure that service delivery is effective and efficient in meeting individual and strategic needs.
About the job
The Contract Support Officer will work within the Adult Services Contracts and Commissioning Team.
The role will be responsible for:
• Undertaking regular monitoring and review of contracts and services of Council run and External Services to improve outcomes for local people, their families and carers and participate in the ongoing performance monitoring and reviewing of services
• Assist in the design, creation and implementation of monitoring and quality assurance mechanisms
• To be a key contact with key internal and external stakeholders (e.g. Providers, Service Users, Social Workers, Care Inspectorate Wales, Police, Health) to ensure contractual compliance and best outcomes are assured for the residents of Cardiff and the Local Authority.
• Contribute to the achievement of the strategic and operational objectives of the Council and Social Services priorities.
What We Are Looking For From You
Local people (including those who are vulnerable) depend on us to keep delivering services even in the most challenging of times.
We are looking for an individual who is committed to delivering exceptional public services in Cardiff, and who has knowledge of the Social Care, Health or Housing sector including contract monitoring experience. The post holder will have experience in contract monitoring and performance management, and an understanding of the health and social care commissioning, procurement and legislation.
Additional information
If after reading the job description, you have any questions about the role please contact Amy Harmsworth on 07790973446.
This post is suitable for post share.
This post is subject to a Disclosure and Barring Service Enhanced check.
To support your application or potential future interview you may find it helpful to find out a little more about the wider role of the Council by following us on Twitter, Facebook, Instagram, subscribe to our YouTube Channel, or by visiting our website www.cardiff.gov.uk
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current COVID-19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview processor if you would like an informal conversation about this role prior to application, please contact Amy Harmsworth at Amy.Harmsworth@cardiff.gov.uk
Attachments