About The Service
Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Adults, Housing and Communities in Cardiff Council. Recently accredited with a Families First Quality Aware, the service provides high quality information, advice and assistance for children, young people, families and professionals across the city.
The service utilises a family centred, strengths based and inclusive approach, to identify the most appropriate support that will meet the wellbeing needs of both individuals and the family as a whole. The teams within the service work collaboratively with a range of professionals and partners to ensure support is at the right level and at the right time.
About the job
We are seeking to appoint a Grade 7 Family Help Team Leader who will lead, develop and support a team of Family Help Advisors to deliver bespoke early intervention and prevention support to families referred to the team. The postholder will liaise and communicate with a range of service users, including families and professionals, and will also work alongside the Service Manager to support the continued development and quality of service delivery.
We will offer you:
- A friendly and supportive working environment.
- Regular support and supervision to support you in your work.
- A wide and extensive training programme with opportunities to train in specific areas.
- Systems and technology which enable and promote hybrid working.
- An opportunity to deliver a service to infants, children, young people and their parents/carers that makes a difference to them and their wellbeing.
What We Are Looking For From You
We are looking for people with:
- Enthusiasm, motivation and positivity.
- Resilience and the ability to respond positively under pressure.
- A passion for making a difference to the lives of families across the city.
- Proven experience in managing staff and working within a team environment.
- An ability to lead by example, demonstrating fairness and integrity.
- An ability to enhance personal and staff performance by providing constructive feedback and offering creative development opportunities.
- Proven experience of building effective working relationships with a diversity of individuals and groups.
- A comprehensive understanding of the complex needs of children, young people and their families.
- A comprehensive working knowledge of the Microsoft Office package and of case management systems.
The right individual will also be able to recognise whether an individual is at risk and be able to consult and liaise with Social Workers and with other professionals or partner agencies as required.
Additional information
For further information or an informal conversation about this post, please contact Sarah Manley, Family Gateway and Early Help Manager on 07790 939549.
This post is temporary until 31st March 2024 with the option of extension subject to funding.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is subject to an Enhnaced Disclosure and Barring Service check.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourable than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
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