About The Service
Rent Smart Wales delivers a Registration and Licensing Scheme for landlords and agents of rented property across Wales. This follows the designation of Cardiff Council as the Single Licensing Authority for Wales. Its aim is to secure safe and well managed property for tenants by making sure that those who let out and manage property are fit and proper to do so, understand their legal obligations and comply with requirements placed on them through the application of law and licence conditions. To achieve this we offer advice, support and training.
Read more about us here: https://rentsmart.gov.wales/en/home/
About the job
This role is one of five Group Leader positions within the service which are interchangeable and form the Rent Smart Wales Management Team. The current vacancy is specifically managing the Business Support Team and supporting the partnership with local authorities and stakeholders. It is critical to ensuring the technical and resource infrastructure is in place to deliver the service on a day-to-day basis as well as securing service improvements. Functions overseen within the team include communication and marketing, database development, staff induction and training programmes, business continuity arrangements, contracts and financial procedures / monitoring and customer complaints, FOIs and data requests. It's importance within the service cannot be overstated.
What We Are Looking For From You
The successful candidate will have:
• A degree with relevant experience of managing a busy service in a relevant sector e.g. housing/licensing.
• Be able to demonstrate their commitment to customer service and partnership
• Excellent IT skills and understanding of database construction, development and management
• Excellent project management skills, communication and marketing skills and
• Have the potential to be an effective business and people manager
Additional information
This will be an exciting opportunity to influence change to the private rented sector in Wales; working closely with partners from local government across 22 local authorities, Welsh Government, landlord and agent organisations and training companies to ensure its success.
For an informal discussion please contact Bethan Jones on: 07976455418.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Due to the current COVID -19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process please contact
please contact Bethan Jones on: 07976455418.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
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