About The Service
The Community Resource team (CRT) are part of Cardiff Councils Independent Living Services (ILS). It is a joint service provided by Cardiff Council and Cardiff and Vale University Health Board that aims to support adults, through therapy and/ or home care, to recover or maintain their ability to live independently at home and connected to their communities.
The service aims to encourage and support people to learn or re-learn skills necessary for daily living, following a period of illness or after a stay in hospital. The reablement support provided by the CRT will help our citizens discover what they are capable of and give them the confidence to do things independently
About the job
To provide admin business support to assist with the smooth running of CRT Home Care services, working in partnership across Health and Social Care.
To deal with enquiries from within the service and use own initiative to resolve matters by using own initiative and the support of your colleagues in your team. Keeping all records and database systems up to date.
What We Are Looking For From You
You will need to be a motivated and flexible individual comfortable working under pressure. You will be able to communicate well, dealing with enquiries from colleagues and members of the public whether they are face to face, online or via phone and prioritise your work to meet deadlines. You will have strong customer service skills.
You will need to work methodically, keeping computerised records and databases up to date inline with current policies and procedures.
Additional information
This post is subject to a Disclosure and Barring Service Enhanced check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
There are two temporary posts for 32 hours and 37 hours until 31st March 2023.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools-based staff the Headteacher / Governing Body.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Due to the current COVID-19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact
Robna Samuddin via email: robina.samuddin3@cardiff.gov.uk.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
Attachments