About The Service
The Housing trainee will be trained and mentored in the role of a Tenancy Officer You will gain experience in the proactive work carried out in the team to ensure that tenants and leaseholders comply with their tenancy or lease conditions, providing advice and guidance and where necessary to gather evidence and take appropriate action relating to breach of tenancy conditions, also tenant/ leaseholder disputes. Including assisting Lead Officer at court and evictions
About the job
The Housing trainee will be trained and mentored in the role of a Tenancy Officer You will gain experience in the proactive work carried out in the team to ensure that tenants and leaseholders comply with their tenancy or lease conditions, providing advice and guidance and where necessary to gather evidence and take appropriate action relating to breach of tenancy conditions, also tenant/ leaseholder disputes. Including assisting Lead Officer at court and evictions
What We Are Looking For From You
There are no formal qualification or experience requirements however the successful applicants will have good communication skills and the ability to adapt and learn quickly. A positive and customer focused attitude is essential as is the ability to work to targets and deadlines.
Knowledge of other languages, in particular Welsh, would be an advantage.
Experience of using IT systems would also be an advantage.
There are many different careers available within the council, offering good career progression opportunities and flexible working arrangements. There is no guarantee of a job at the end of the 18 month training scheme; however those successfully completing the training will be given advice on how to apply for appropriate posts within the service.
Additional information
For an informal discussion, after reading the job description and person specification, please contact, Stuart Clarke (029) 2053 7563 or Abdi Ahmed (029) 2053 7562.
This post is temporary for 18 months.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is suitable for post share.
This post is subject to Disclosure and Barring Service Enhanced checks.
This salary is subject to the Living Wage Supplement that tops up the basic rate of pay to £12.00 per hour. The supplement will be reviewed every April. Cardiff Council reserves the right to make any changes to, or removal of, the Living Wage Supplement.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
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