Join our team as an Implementation and Delivery Manager for Customer & Digital Services! We're seeking a dedicated individual with a passion for driving excellence in coordinating and delivering strategic capabilities and functions within the realm of Customer and Digital Services.
In this role, you'll be responsible for ensuring the smooth execution of key strategic initiatives aligned with corporate priorities, fostering our Digital First Approach. Your primary duties will include working with the IT management team to co-ordinate the implementation of innovative solutions. You will also play a crucial role in working with project teams supporting the change management, embedding and delivery of solutions whilst engaging, communicating with, and managing a diverse array of stakeholders. Building and maintaining these relationships will be essential for achieving successful project outcomes.
If you're enthusiastic, motivated, and committed to driving impactful change in the realm of Customer and Digital Services, we want to hear from you!
The post holder should be experienced in managing relationships with various stakeholder groups and a proven ability to deliver projects on time and in budget. Ideally the successful candidate will have experience of working within agile delivery projects that have led to successful outcomes.
The successful candidate will have a clear understanding of the latest trends in the development of digital services, new technologies in use and a knowledge of the legislative requirements surrounding accessibility and the Welsh Language standards.
This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice
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