About The Service
This role currently attracts a market supplement of £3,000 (pro -rata), reviewed annually.
An exciting opportunity has arisen for a suitably qualified Service Manager for our Specialist Support Services. They will be the service lead for our Cardiff Alcohol and Drug Team, City Centre Social Work team, Neurodiversity Team and Transition Service working with people over the age of eighteen who have eligible care and support needs. The successful candidate will have the opportunity to actively develop and shape the services working collaboratively with our health colleagues and other partner agencies to support best practice and to deliver professional and expert services to the citizens of Cardiff.
You will lead a progressive service using a strength based approach to your practice, working with people to promote and maximise independent living. We pride ourselves on the quality of our interventions and the support we provide to our staff members. We are committed to safeguarding and promoting the well-being of citizens and we welcome applications from those who share our commitment and who can lead teams to embed this culture.
Our systems and technology enable and promote agile and flexible working .
About the job
We are seeking to recruit a Service Manager, who will be the strategic lead for our Specialist Support Services social work teams. The teams work across the communities of Cardiff. The role will be responsible for shaping the future delivery model, and developing services, procedures and ensuring that strength-based practice is central to this. You will be working in partnership with colleagues across the Council, Health, the private and Third Sector. These services are delivered through multidisciplinary and multi -agency working and through working collaboratively with citizens, unpaid carers, families, and colleagues. Proven experience of developing and strengthening relationships with partner agencies and colleagues is essential.
You will have experience of leading and managing social care teams, and expertise in ensuring that teams work effectively to manage complex systems in a timely and professional way. You will have experience of leadership and managing staff in Social Work practice. The role carries strategic responsibilities, and the successful candidate will need to have the ability to understand and interpret data and information and be able to manage and plan in an expansive service. You will be able to develop services in a flexible way and be able to lead staff forward using collaboration and mentoring approaches.
What We Are Looking For From You
We are keen to recruit an individual with proven management experience to take the strategic lead for these service areas. We are looking for an individual who is committed to putting our citizens at the heart of the work that we do and to develop teams and a service that focuses on a professional and compassionate response to our citizens.
• You will be qualified as a social worker and be registered with Social Care Wales, and you will have a minimum of five years post qualification experience and have a sound knowledge of the legislative framework in governing the social care arena and be able to support and guide team members as well as providing guidance for colleagues in the Council and other partners.
• You will be able to understand the work of the service, deploy staff appropriately and think strategically to ensure the service is best placed to continue its work anticipating and managing challenges.
• You will be able to understand the work of the service, deploy staff appropriately and think strategically to ensure the service is best placed to continue its work anticipating and managing challenges.
• You will have amassed considerable experience in managing complex and challenging cases and to have a robust working understanding of mental health and mental capacity legislation and the relevant codes of practice.
• You will understand all aspects of funding responsibilities and approaches to continuing health care funds and process. The successful candidate will be equipped to represent the Local Authority effectively in complex discussions with partners and other stakeholders.
• You must be analytical, proactive, solutions focussed, with a commitment to continuous service development of social work practice and effective risk management.
• You must be able to create and deliver effective partnership working with focussed outcomes and be able to engage, support, challenge and deliver change. You must be able to empower your staff to provide services to the highest standard. Be a strong strategic leader who values their team and the vision to support people.
• You will be committed to a strength-based approach in social work and will encourage and develop that approach in the service area ensuring a foundation and structure that supports practice.
• You will be committed to encouraging staff to undertake training, peer support sessions and supervision and will promote this in the service.
• Your experience has developed your ability to be calm and approachable able to manage through challenge You will be able to evidence experience of working in a pressured environment. and demands.
• The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.
Additional information
If you would like to discuss the above vacancies further then please contact:-
• Matthew Russell, Operational Manager, Adult Services. On Tel Number 02920 873079 or email Mrussell@cardiff.gov.uk.
These posts are subject to Disclosure and Barring Service Enhanced checks and are suitable for post share.
This post has a requirement for registration with Social Care Wales.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
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