About The Service
The Housing Options Service provides advice and assistance under the Council’s corporate duty to help clients who are homeless and who are in housing need. This is a demanding and busy Service.
There is a current vacancy for a specialist role to complement and support the work of the Service.
About the job
The Tenancy Relations Officer will work with private landlords and contract holders to provide advice on best practice in the private rental sector, with the aim of prevention of homelessness and enforcement of legal rights and obligations.
The Post Holder will have responsibility for the investigation and prosecution of offences under the Protection from Eviction Act 1977.
What We Are Looking For From You
You will have a sound knowledge of Housing legislation and have good knowledge of procedures and legislation in relation to harassment and illegal eviction.
You will have experience of providing excellent customer service, work well in a team and have a flexible approach. You will have exceptional communication and IT skills and the ability to resolve disputes in a positive and constructive manner.
Additional information
The post is temporary until 31.3.2024.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is subject to Disclosure and Barring Service Standard checks.
The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Denise Wheten on 02920 570690/07791323266.
This vacancy is suitable for post share.
We welcome applications in both Welsh and English. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
Attachments