About The Service
The Cardiff and Vale Joint Equipment Service (JES) Team is looking to employ a part time (22 hours per week) Admin Team Supervisor based at our warehouse, Units 2 & 3 Lambourne Crescent, Cardiff Business Park, Llanishen, Cardiff CF14 5GF.
The Council Joint Equipment Service team provides equipment to people within Cardiff and the Vale of Glamorgan. We order, deliver, collect and maintain a wide range of mobility aids to help people live as independently as possible within their own homes.
Equipment is ordered by health care professionals, such as District Nurses, Occupational Therapist and Physiotherapists and includes a wide range items from specialist beds and hoists to bathing equipment and seating and walking equipment used by children is schools.
The successful applicant will work as part of a team to deliver a first class service to the residents of Cardiff & the Vale of Glamorgan.
About the job
This is a part time position of 22 hours per week.
You will be responsible for managing a team of administrative staff across multiple locations (multiple work sites and home workers). The team are the ‘front line’ service for the JES, taking enquiries from members of the public, clinicians, suppliers etc.
An experienced supervisor is required to take on the responsibility for all aspects of the admin teams performance (Personal Development, setting performance targets, managing sickness, disciplinaries etc. etc.).
The service is currently undertaking some fundamental changes (To include a move to a new building) and you will be required to lead and support staff through this process in order to continue to provide (and improve) this essential support to the JES service throughout this time of change.
Please note that this service operates from 8am – 4pm Monday – Thursday and 8am – 3:30pm on Friday.
What We Are Looking For From You
This is a part time position of 22 hours per week.
You will have experience of managing a team of administrative staff who will consist of home workers, staff working from the same location as you and staff working from different work locations to your own base.
You will be experienced in setting realistic and challenging performance targets for staff and providing them with the necessary support in order to achieve their potential. Experienced in setting out and implementing new procedures and engaging with staff to ensure they are aware of and follow the same.
You will be a confident and experienced communicator able to converse equally with clinicians, clients, contractors etc. The service can be pressurised and you will need to be able to negotiate between competing priorities/parties in order to continue to provide an excellent service to our customers whilst managing the finite resources available to you in terms of driving and admin staff.
You will need to work closely with the JES Service Manager when looking at the budgets for the service and flagging up if and where any overspends may be occurring and how to bring them back on target.
Additional information
If after reading the job description, you have any questions about the role please contact Neal Hall – Service Manager 02920 873 670.
This post is part time and will work 22 hours per week.
When completing your online application, you should tailor your application to the role in the Supporting Information section, stating how you meet each of the essential criteria listed on the Person Specification. You should also state how you meet any desirable criteria as we may use these to shortlist should we receive a large volume of applicants meeting all the essential criteria. The Supporting Information section of the online application form is limited to 4,000 characters – you can upload additional Supporting Information but please do not submit a CV as this is unlikely to provide the information needed. Please read the guidance on how to apply.
To support your application, or potential future interview, you may find it helpful to find out a little more about the wider role of the Council by following us on Twitter, Facebook, Instagram, subscribe to our YouTube Channel, or by visiting our website www.cardiff.gov.uk.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
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