About The Service
To allocate vacant properties and assist in maintaining the housing waiting list in accordance with policy and procedure.
About the job
Based in the Allocations Team within the Allocations & Rehousing Unit, the main function of the post will be to allocate void properties to applicants’ shortlisting on the Common Housing Waiting List, in-line with the Allocations Policy, whilst meeting the highest levels of customer services.
What We Are Looking For From You
The successful candidate will have excellent customer service skills as well as the ability to produce reports and correspondence using software packages. In addition you will have excellent communication and organisation skills, with the ability to adapt and learn to follow complex procedures quickly. You will also be able to work to strict deadlines and be extremely flexible. You will have experience of working with IT systems, and the ability to work as part of a team is essential.
Additional information
The post is temporary until 31/10/2025.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This vacancy is suitable for post share.
This post is subject to Disclosure and Barring Service Enhanced checks.
We welcome applications in both English and Welsh. Applications received in the Welsh language will not be treated any less favourably than English language applications.
The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Louis Waith on 029 20537 121.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
Attachments