About The Service
An exciting opportunity has become available at Cardiff council and we are recruiting an Assistant systems administrator.
This role will support the social services directorate as they upgrade their case management software from CareFirst to Eclipse.
About the job
Eclipse case management software will replace CareFirst which has been the case management software for social services in Cardiff council for a number of years.
This role will provide technical support in order to maintain the integrity and administration of the system and to assist in the maintenance/data cleansing of CareFirst and support the upgrade to Eclipse.
This role will contribute to the development of client record system training materials and provide training to users.
You will be required to develop and maintain course training material, training plans and processes maps taking into account the introduction of new procedures and/or new equipment/technology.
An essential part of this role will be to undertake the delivery of training through various mediums, e.g. online (Microsoft Teams) / e-learning / face to face with groups and individuals. Group sizes are varied.
What We Are Looking For From You
We are looking for a highly organised, ‘can do’ individual with excellent interpersonal skills.
You will need to work effectively as part of a team and be flexible and adaptable to meet the needs of the service.
You must have knowledge and experience of using a client record system.
If you require further information about this post please contact Richard Lewis Richard.Lewis@cardiff.gov.uk
Additional information
Please refer to job description and person specification when applying for the above posts.
These posts are subject to Disclosure and Barring Service Enhanced checks.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
These posts are suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
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