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About The Service

Cardiff Council is looking to recruit a highly motivated individual with good resource management and people skills to lead and motivate a team of Benefit staff.

About the job

The post holder will be responsible for actively managing the performance and development of a large team of benefit staff and will also take responsibility for the administration of grants from the Welsh Government

What We Are Looking For From You

The successful applicant will have strong leadership skills and the ability to motivate others to achieve high quality customer service. An in-depth knowledge of Housing Benefit and Council Tax Reduction and extensive experience of working within a benefit environment are also essential.

Additional information

This post is temporary until 31st March 2023.

This vacancy is suitable for post share.

This post is subject to a Disclosure and Barring Service Standard check.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Due to the current COVID-19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Emma Dennett, Benefit Assessment Manager on 029 2053 7303.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

Additional Information:-

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