About The Service
The Childcare Offer for Wales provides 30 hours a week of funded early education and childcare for eligible parents in work or in education/training of 3 to 4 year old's. The Offer has been operating in Cardiff since late 2018 and over 10,000 children & their families have benefited.
The Childcare Offer Team are responsible for the delivery of the Offer across Cardiff. This involves promoting the Offer to parents and providers to ensure maximum take up by eligible families; assessing applications from parents; processing payment claims from childcare providers; providing progress and financial reports to the Welsh Government and internal management; and ensuring compliance with internal and external policies and procedures.
About the job
We are seeking to recruit a Childcare Offer Business Support Officer who will support the effective delivery of the Childcare Offer in Cardiff. Specifically, the post holder will;
- Support the effective assessment of parental applications for the Offer
- Support the effective communication of the decisions reached on the eligibility of parents for the childcare element of the Offer
- Ensure that payments to childcare providers are made in a timely and accurate manner
- Support the collection, collation and reporting of key data as required by the Welsh Government
- Ensure compliance with all required policies, procedures, legislation and statutory requirements
What We Are Looking For From You
The successful candidate will be able to demonstrate a keen eye for detail, provide high quality customer service to childcare providers and parents and ensure the accuracy of the data held on the project’s database. The post holder will be confident using a variety of IT systems and also be able to manage and support change within the service.
The assessment of parental applications against set criteria and the timely recording and checking of information supplied by childcare providers will form the core function of the role. The Childcare Offer funding aims to support parents to access employment/education or training whilst the childcare provided will enhance young children’s development and school readiness.
Additional information
For further information or informal conversation about this post please contact Stephanie Matthews, stephanie.matthews@cardiff.gov.uk, or Louise Kenney, louise.kenney2@cardiff.gov.uk.
The post is temporary until 31st March 2026.
The post holder will be required to work on an hybrid basis.
This post is subject to Disclosure and Barring Service Standard checks.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
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