About The Service
Cardiff Contracts and Service Development Team is part of Adults, Housing and Communities. The Team works collaboratively with the social care sector across the city both statutory and third sector.
Cardiff Council's Adult Services Contracts Team have a key role in the overall management and monitoring of the services that support adults with Social Care needs, across the Social Services function.
The key priorities of the Service are:
The social care sector provides the highest quality of social care possible
• To work in partnership with health and social care to monitor the delivery of care and support across the sector.
• To ensure the individuals needs are being met in the way they want to live their life.
• Provide quality and value for money for the Council and the citizens of Cardiff.
The post holder will be part of a team and assist in the development, implementation and maintenance of social care services, monitoring processes and quality systems to ensure that service delivery is effective and efficient in meeting individual and strategic needs.
About the job
The Contract Support Officer will work within the Adult Services Contracts and Commissioning Team.
The role will be responsible for:
• Undertaking regular monitoring and review of contracts and services of Council run and external services to improve outcomes for citizens, their families and carers and participate in the ongoing performance monitoring and reviewing of services.
• Assist in the design, creation and implementation of monitoring and quality assurance framework for social care.
• To be a key contact with internal and external stakeholders (e.g., Providers, Service Users, Social Workers, Care Inspectorate Wales, Police, Health) to ensure contractual compliance and best outcomes are assured for the residents of Cardiff and the Local Authority.
• Contribute to the achievement of the strategic and operational objectives of the Council and Social Services priorities.
What We Are Looking For From You
Local people (including those who are vulnerable) depend on us to keep delivering services even in the most challenging of times.
We are looking for an individual who is committed to delivering exceptional public services in Cardiff, and who has some knowledge of the Social Care sector including contract monitoring experience.
The post holder will have experience in contract monitoring and performance management, and an understanding of the social care commissioning, procurement and legislation.
To be part if a Team that is committed to fostering a culture where employees are valued, supported and encouraged to reach their full potential.
A person that values professional practice.
A proactive approach to quality assurance within the service, actively seeking to promote good practice.
Additional information
If after reading the job description, you have any questions about the role please contact Tony Williams via email: anthwilliams@cardiff.gov.uk and mobile: 07974 255537
This post is suitable for post share.
This post is subject to a Disclosure and Barring Service Enhanced check.
To support your application or potential future interview you may find it helpful to find out a little more about the wider role of the Council by following us on Twitter, Facebook, Instagram, subscribe to our YouTube Channel, or by visiting our website www.cardiff.gov.uk.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
The interview process for this role will be held on a face-to-face basis (or if required virtually using an appropriate online platform). If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Anthony Williams at Email address: anthwilliams@cardiff.gov.uk.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
Attachments