About The Service
Graduates are not eligible to apply for this post. To be eligible to apply for this role you must live in Cardiff. Please check your postcode falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx
Cardiff Council is a local government organisation responsible for delivering over 700 different services to our citizens, visitors, and businesses across Cardiff. It is important to us that our workforce better reflects the communities we serve and therefore our Corporate Apprentice Scheme offers candidates living in Cardiff an exceptional opportunity to join us in a variety of apprentice roles in one of our teams.
Our North Hub Team is looking to employ a Corporate Apprentice primarily based at Llanishen Hub, 11a Station Road, Llanishen, CF14 5LS
Our North Hub Team provides a library and advice service to the community and offers opportunities for residents to join together in various interest groups to support community inclusion and promote wellbeing. From time to time you will work from our other North hub locations based at:
- Llanishen Hub, 11 Station Rd, Llanishen, Cardiff CF14 5LS
- Radyr Library, Park Rd, Radyr, Cardiff CF15 8DF
- Rhydypennau Hub, Llandennis Rd, Cyncoed, Cardiff CF23 6EG
- Rhiwbina Library, Pen-Y-Dre, Rhiwbina, Cardiff CF14 6EH
- Whitchurch Hub, Park Rd, Cardiff CF14 7XA
- Penylan Library, Pen-Y-Lan Rd, Pen-y-lan, Cardiff CF23 5HW
About the job
In this Corporate Apprentice role you will support our service and will learn to:
Work as part of a team to deliver a library and advice service to the community. You will help customers with their enquiries, signposting them to additional help when required. You will learn computer skills to support your role and help customers with digital inclusion. You will help with the general admin in the Hub and support the team with monitoring how effective the service is.
The service team will help and encourage you to develop in the role and you will be encouraged to take on a variety of duties. You will receive supervision and on the job training and will have a named mentor to support you to deliver an efficient and effective service in a positive, customer-focused manner. The Corporate Apprentice Scheme also provides opportunities to enhance your transferrable skills, and to support your career progression you will also undertake and complete a Level 2 Apprenticeship in Business Administration in this role.
We are moving to online and homeworking working and you will be encouraged to develop the skills to support this. Where homeworking is required, you will be given the necessary equipment however, you will need to arrange your own internet connectivity.
Your working week will be Monday to Saturday, with a day off. Your hours will be the hub opening hours of 9am to 6pm (10am – 7pm once a week) worked on a rota basis.
What We Are Looking For From You
Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are interested in our work, keen to learn in the role and in helping us making a difference to our customers by delivering exceptional public services in Cardiff.
Our Corporate Apprentices gain valuable experience working for the largest Council in Wales. Whilst we cannot guarantee that the appointed candidate will go on to secure a further role at the end of this initial contract, they will be supported and encouraged to take advantage of the many opportunities available within our organisation, in order to progress their career.
As this is a development role, you cannot apply for this role if you have already gained the qualification offered in this role or an NVQ in the same subject at the same level or higher.
Unfortunately, Graduates are not eligible to apply for this post due to the level of the qualification being studied (level 2). Graduates can apply for Corporate Trainee roles and other apprentice roles offering a Level 3 qualification or above in addition to other vacancies.
Additional information
If after reading the job description, you have any questions about the role please contact: Mark Croft, Assistant Hub Manager, 07970283132.
This post is temporary for 15 months from date of commencement.
This post is not suitable for post share.
This salary is subject to the Living Wage Supplement that tops up the basic rate of pay to £9.30 per hour. The supplement will be reviewed every April. Cardiff Council reserves the right to make any changes to, or removal of, the Living Wage Supplement.
This post is subject to an Enhanced Disclosure and Barring Service check.
You should tailor your application to the role and state how you meet each of the criteria. Please do not submit a CV as this is unlikely to provide the information needed. Please read the guidance on how to apply.
To support your application or potential future interview you may find it helpful to find out a little more about the wider role of the Council by following us on Twitter, Facebook, Instagram, subscribe to our YouTube Channel, or by visiting our website www.cardiff.gov.uk
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
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