About The Service
Our Corporate Policy and Cabinet Office Team is looking to employ a Corporate Apprentice (Level 3) Corporate Policy Support Officer based at County Hall (Atlantic Wharf, Cardiff, CF10 4UW), to contribute to our Service, which supports the Leader, Cabinet and Senior Management Team in delivering the Council's priorities. The team provides policy, performance and strategic planning support, helps manage the Council's decision-making processes and Cabinet business, and provides executive support to Cabinet Members. Through this work, the team helps ensure the Council delivers effective services and positive outcomes for Cardiff's residents, communities and businesses.
You will earn £25,949 a year working full time (37 hours per week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year, and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.
Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, our customers depend on us to deliver our essential services every day. Whether employed in a customer-facing, technical, trade or support role, our employees help us to make a difference to our communities. As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role. Check your postcode here: http://ishare.cardiff.gov.uk/mycardiff.aspx
This role will involve working online from home and/or a mix of home and office (hybrid) working.
About the job
This is an exciting opportunity to gain experience at the heart of local government, supporting policy development and strategic decision-making within Wales' largest local authority. You'll work with experienced professionals, senior leaders and elected Members, helping to ensure decision-makers have access to clear, evidence-based information while contributing to projects that make a real difference to Cardiff and its communities.
As this is a Level 3 apprenticeship, we welcome applications from a wide range of candidates, including graduates seeking practical experience in local government and policy development.
In this Corporate Apprentice (Level 3) role, you will gain first-hand experience of how policy is developed and delivered within Wales' capital city and one of the UK's Core Cities. Working as part of the Corporate Policy and Cabinet Office Team, you will:
- Learn how to undertake research and analysis on issues affecting Cardiff, the Council and local communities.
- Support the development and delivery of policies that help shape the Council's priorities and services.
- Assist with the preparation of briefings, reports, presentations, speeches and communications for senior leaders and elected Members.
- Develop an understanding of how key decisions are made within local government and how the Council's policy agenda is delivered.
- Gather, analyse and present information to support policy development, performance monitoring and decision-making.
- Work alongside colleagues across the Council on strategic projects and improvement initiatives.
- Explore the use of AI and digital technologies, including Microsoft Copilot, to support policy development, organisational learning and service improvement.
- Develop high-quality written and verbal communication skills, learning how to present information clearly, concisely and appropriately for different audiences.
- Develop the ability to work accurately and professionally in an environment where sound judgement, attention to detail and effective communication are essential.
- Build valuable research, analytical, problem-solving and digital skills while working at the heart of local government.
To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 3 in the role, and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.
Many of our teams work online with a mix of home and hybrid (office) working. Where homeworking is required, you will be given the necessary equipment and training, however, you will need to arrange your own internet connectivity (support may be available to help with this).
If after reading the job description, you have any questions about the role please contact Abigail Streeter (abigail.streeter@cardiff.gov.uk).
What We Are Looking For From You
Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role, are interested in our work and in helping us to make a difference to our customers by delivering exceptional public services in Cardiff.
As a Corporate Apprentice, you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will go on to secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organisation to help progress your career.
To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher. Please check your address falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx
Graduates living in Cardiff are not eligible to apply for Level 2 Apprenticeship roles but may be eligible to apply for other roles, including Level 3 apprenticeships or above, provided their degree modules are different to the apprenticeship qualification content offered in the role.
If you are not eligible to apply for this role, you may be eligible for our other advertised roles. Please check our other vacancies at www.cardiff.gov.uk/jobs
Additional information
This post is not suitable for post share.
This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part time basis at a minimum of 16 hours per week for apprentice roles.
To be considered for shortlist and interview you must provide examples on your application of how you meet all Essential Criteria. You should also include examples to evidence your match to as many of the Desirable Criteria as possible, as we may also use these to shortlist where we receive a large volume of applications from candidates meeting all of the Essential Criteria. Include your examples in the relevant Supporting Information sections of the online application form. Do not upload a CV as this is unlikely to meet shortlisting requirements.
Please read the guidance on how to apply. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
To find out more about our organisation to support your application, or potential future interview, you may find it helpful to find out a little more about the wider role of the Council. Follow us on X, Facebook, Instagram, subscribe to our YouTube Channel, or visit our website www.cardiff.gov.uk to learn more.
If you need help with your application, please contact our Into Work Services Team at www.intoworkcardiff.co.uk or 02920 871 071
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application: -
Additional Information: -
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