About The Service
Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Adults, Housing and Communities in Cardiff Council. Recently accredited with a Families First Quality Award, the service provides high quality information, advice and assistance for children, young people, families and professionals across the city.
CFAS is fundamental to delivering the Councils ‘no wrong door’ approach to ensuring that children, young people and their families are provided with the right support at the right time. By providing help at the lowest level of intervention, the service aims to reduce the number of families requiring urgent intervention, ensuring that all families can achieve their very best outcomes.
About the job
We are seeking to appoint a Grade 6 Family Help Adviser to provide information, advice and assistance for l children, young people and their families either in their home or in community venues. Without the support that a Family Help Advisor can provide, families may require support that is more intensive or escalate to statutory safeguarding services.
We will offer you:
- A friendly and supportive working environment.
- Regular support and supervision to support you in your work.
- A wide and extensive training programme with opportunities to train in specific areas.
- Systems and technology which enable and promote hybrid working.
- An opportunity to deliver a face-to-face service to infants, children, young people and their parents/carers that makes a difference to them and their wellbeing.
This is a great opportunity to become part of the Cardiff Family Advice and Support Service, using your skills to support positive outcomes for children, young people and their families.
What We Are Looking For From You
- Enthusiasm and motivation.
- Resilience and the ability to respond positively under pressure.
- A passion for making a difference to the lives of families across the city.
- An ability to problem solve and to navigate complex support systems.
- Excellent communication, active listening, negotiation and mediation skills, as well as the ability to develop rapport and maintain good professional relationships with service users.
- Experience of identifying and assessing needs, delivering short-term interventions and ensuring that the individuals they are working with feel empowered to find solutions.
- The ability to prioritise and adapt to the needs of the service.
- An in-depth and current knowledge of services that support families.
- A sound working knowledge of Microsoft software.
The right individual will have an awareness of:
- Early attachment
- Adverse Childhood Experiences
- The Councils’ safeguarding policies, and the ability to understand whether an individual is at risk, and therefore able to consult and liaise with Social Workers/other professionals or partner agencies, as required
- School attendance and Well-being policies
- Housing, welfare and entitlements for families
- Parenting interventions
- Using specific techniques such as Signs of Safety, Motivational Interviewing and person-centred practice
Additional information
For further information or an informal conversation about this post, please contact Stephanie Sanders Family Help Team Leader, on 07970642516.
This post is subject to an Enhanced Disclosure and Barring Service check.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
Attachments