About The Service
An exciting opportunity has arisen for a committed individual with excellent customer service skills to join the Finance Section.
You should have a desire to work in a fast-paced team environment and work collaboratively with others.
About the job
This is an exciting opportunity for committed individuals, with excellent inter personal skills to join the Finance Services Team. In this role you will be responsible for the day to day management of a finance team who monitor and collect council rent arrears.
What We Are Looking For From You
You will have a good knowledge of rent arrears and preferably will have experience of working within housing or a benefit related environment.
You will have experience of providing excellent customer service, work well in a team and have a flexible approach. You will have exceptional communication and IT skills and the ability to resolve disputes in a positive and constructive manner. Experience of supervising others would also be an advantage. This is a challenging position requiring the ability to meet deadlines.
Additional information
This post is subject to Disclosure and Barring Service Basic checks.
This vacancy is suitable for post share.
We welcome applications in both Welsh and English. Applications received in Welsh will not be treated less favourably than English applications.
The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role after reading the job description and personal specification prior to application, please contact Finance Services Manager Neil Egan via email negan@cardiff.gov.uk
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
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