About The Service
A vacancy has arisen in the Housing Support Team for a Health and Social Care Officer. To be responsible for the day to day operational aspects of the Cardiff Floating Support Service.
About the job
- To provide advice and assistance to individuals and agencies about the Cardiff Floating Support Service.
- To receive and assess referrals to the Cardiff Floating Support Service ensuring referrals to the scheme are effectively processed.
- To enter details of referrals received on to the Cardiff Floating Support management systems.
- To allocate referrals to service providers to carry out support needs assessments and ensure the assessments are carried out within the set timescales.
- To allocate cases assessed to need support to support providers and monitor the progress of cases, reviewing them at set timescales.
- To liaise regularly with support providers regarding individual cases and relevant aspects of the service.
- To monitor the capacity of the service maximising the use of support spaces, liaising with providers to effectively manage individual cases who are not engaging with the planned support
What We Are Looking For From You
The post holder will take a lead role in allocation of services, working closely with support providers and service users to gather relevant information.
An understanding of the Housing Related Support is essential, as is the ability to communicate well with a wide range of stakeholders.
Additional information
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081).
This post is subject to Disclosure and Barring Service Standard checks.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
If you wish to have an informal discussion after reading the job description and person specification, please contact Rossana Taylor, Commissioning Manager Rossana.Taylor@cardiff.gov.uk
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
Additional Information:-
Attachments