About The Service

Our Complex Needs Service team is looking to employ a Corporate Apprentice Day Service Support Worker (Level 2) based at our Day Service Centre in Pengam Road, Tremorfa, CF24 2RR.

As an apprentice you will contribute to our Service helping us to deliver support to adults with a learning disability who have complex support needs. People are supported by our service to access a wide range of valued activities and opportunities within the local community to meet their identified outcomes.

Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, our customers depend on us to deliver our essential services, every day. Whether employed in a customer facing, technical, trade or support role, our employees help us to make a difference to our communities. As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role.

Check your postcode here: http://ishare.cardiff.gov.uk/mycardiff.aspx

About the job

As a Corporate Apprentice undertaking a Health & Social Care (Adults) Foundation Apprenticeship Level 2, we will help and encourage you to develop skills that will support you with your future career. You will be encouraged to take on a wide range of opportunities including the support of service users in a wide range of activities and opportunities much of which will be undertaken within community settings, liaising with service users families and with other services, keeping records, administrative tasks, contributing to planning services, participating in staff meetings and staff development programmes. Full training will be provided and our Team will help and encourage you to develop in the role and you will be encouraged to take on a variety of duties.

You will receive supervision and on the job training and will have a named mentor to support you to deliver an efficient and effective service in a positive, customer-focused manner. To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Health & Social Care at Level 2 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

The service operates between Monday-Friday between the hours of 8:00am-4:30pm.

If after reading the job description, you have any questions about the role please contact Rebecca.bonutto@cardiff.gov.uk or 02920 483030

What We Are Looking For From You

Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role, are interested in our work and in helping us to make a difference to our customers by delivering exceptional public services in Cardiff.

As a Corporate Apprentice, you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will go on to secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organisation to help progress your career.

To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher. Please check your address falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx

Graduates living in Cardiff are not eligible to apply for Level 2 Apprenticeship roles but may be eligible to apply for other roles, including Level 3 apprenticeships or above, provided their degree modules are different to the apprenticeship qualification content offered in the role.

If you are not eligible to apply for this role, you may be eligible for our other advertised roles. Please check our other vacancies at www.cardiff.gov.uk/jobs

Additional information

This post is not suitable for post share.

This post is subject to an Enhanced Disclosure and Barring Service check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part time basis at a minimum of 16 hours per week for apprentice roles.

To be considered for shortlist and interview you must provide examples on your application of how you meet all Essential Criteria. You should also include examples to evidence your match to as many of the Desirable Criteria as possible, as we may also use these to shortlist where we receive a large volume of applications from candidates meeting all of the Essential Criteria. Include your examples in the relevant Supporting Information sections of the online application form.

Please read the guidance on how to apply. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

To find out more about our organisation to support your application, or potential future interview, you may find it helpful to find out a little more about the wider role of the Council. Follow us on X, Facebook, Instagram, subscribe to our YouTube Channel, or visit our websitewww.cardiff.gov.uk to learn more.

If you need help with your application, please contact our Into Work Services Team at www.intoworkcardiff.co.ukor 02920 871 071

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application: -

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