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About The Service

Housing Options provide assistance, and the Council’s corporate duty to help clients who are homeless or under threat of becoming homeless. The service provides assistance to often vulnerable people when they are at greatest need.

About the job

Prevention Officers will complete homeless assessments and then help clients to remain in their homes or help them find and move into new accommodation through innovative solutions.

The post holder will provide a case worker bespoke service to clients, working with them to understand how their housing problem occurred and how to resolve this and help prevent issues occurring again in the future.

What We Are Looking For From You

The post holder will need to have; team-working skills, the ability to produce innovative solutions and be forward-thinking to help develop the service. The post holder will be required to provide excellent outcomes for vulnerable clients and high-quality customer service.

Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service.

Additional information

These posts are subject to Disclosure and Barring Service Enhanced checks.

These vacancies are suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Due to the current COVID -19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview or for an informal conversation about the post process please contact Ailidh Durie, Prevention Development Manager, at

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

Additional Information:-