About The Service
The Community Resource Team (CRT) is an integrated Health and Local authority service run by Cardiff Council Independent Living service and Cardiff and Vale UHB. Our team is based across the city and consists of various social care and health professionals.
The CRT provides help to adults (over the age of 18) living in Cardiff who need support to stay independent, within their own homes.
About the job
The successful candidate will support various roles throughout the CRT service, providing 1-to-1 support and assisting through the provision of training and work quality checks.
The successful candidate will offer support to ensure compliance across the service in relation to meeting training standards. They will work closely with the Quality Assurance Manager and the Reablement Training Officer, on the implementation and maintenance of procedures to ensure all staff are kept up to date suitably trained in relation to procedural changes.
What We Are Looking For From You
You will need to be an extremely motivated individual with a passion for promoting independence through a strength based approach, as well as an excellent communicator.
You will have excellent organisational, coordination skills and the ability to listen, act and inform as well as excellent ICT skills and experience of mentoring customers/staff and have experience of maintaining excellent statistical records
You will need to have experience of working in challenging environments and supporting the implementation of change.
The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.
Additional information
This post is temporary until 30th November 2026.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is subject to Disclosure and Barring Service Enhanced checks.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role, please contact Sinead O’Grady, Quality Assurance Manager on sinead.ogrady2@cardiff.gov.uk.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need to read in order to complete your application:-
• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework
Additional Information:-
• Recruitment Pack
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice
Atodiadau