About The Service
Are you passionate about making a difference in the lives of children and young people? Do you have the vision and drive to be part of a dynamic team in delivering high-quality school meals? Cardiff Council’s Education Catering Service, provide over 28,000 nutritious meals daily across 115 primary, secondary and special education schools, supporting the educational attainment and well-being of our children and young people.
About the job
At Cardiff's Schools Meals Service, we believe that every child deserves access to healthy, delicious meals that fuel their learning and growth. Our mission is to enhance the educational experience of children and young people across Cardiff by ensuring they receive the best possible nutrition.
As an Operations Support Officer, you will play a crucial role in supporting the operations of our schools meals service. You will assist the Operations team, ensuring high standards of performance and service delivery. Your role will involve being responsible for all daily administrative actions relating to the Education Catering service, ensuring that all business, operational and financial processes and systems are delivered efficiently and effectively and complements a flexible and agile, high quality, continually improving school catering service.
In this role, you will work closely with colleagues within Education Catering, manage the business support team, manage external funding streams, handle sensitive data, and support governance requirements. You will provide administrative support across the team, contribute to strategic plans, and assist in maintaining high performance standards.
We Will Offer You
- Impactful Work: Be part of a service that directly contributes to the educational success and well-being of children and young people.
- Professional Growth: Opportunities for career development and training in a supportive environment.
- Collaborative Culture: Work with a passionate team dedicated to making a difference.
What We Are Looking For From You
We are seeking someone with proven experience in a commercial catering or general commercial environment, preferably within the education sector. Strong communication skills, both written and oral, and a high level of interpersonal skills are essential. The ideal candidate will have comprehensive IT skills, including the use of Microsoft Office and the ability to maintain electronic records with attention to detail. Experience in organising and delivering external events with partners and stakeholders is desirable.
The ideal candidate will have a positive ‘can-do’ attitude, excellent time management skills, and the ability to meet deadlines and achieve goals. They will be confident and approachable, with the ability to build positive rapport. Flexibility, adaptability, and resilience are also important, as is a commitment to the Council’s Equal Opportunities Policy and safeguarding practices.
Additional information
For further information or an informal discussion about this post, please contact Judith Gregory, Education Catering Business Manager, jgregory@cardiff.gov.uk.
This post is suitable for job share.
This post is subject to an Enhanced Disclosure and Barring Service check.
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
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